Please note that we are a small business and every order is custom made after your purchase. With our on demand production, it takes approximately 10 days for fulfillment and delivery. If you are not happy with your purchase, please contact our team from our contact page or through email at support@awihai.com and we will be happy to assist you. We can offer returns and exchanges if you contact us for a return/exchange request within 30 days of receiving your items.